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Terms and Conditions

Lesson Fees

  1. All fees must be paid in advance of the start date of the course.
  2. Swimmers will not be allowed to participate in any swimming lessons until the fees are paid in full.
  3. All payment to be made by cash or cheque (payable to Splash and Paddle Swim School).
  4. Any bank charges we receive for returned payments will be charged at a rate of £20.00
  5. Splash and Paddle Swim School do not offer refunds or ‘catch-up-lessons’ for lessons missed or for removal of children from the swim school.


  1. Splash and Paddle Swim School will not accept liability for the loss of or damage to any personal effects brought to any session.
  2. With the above in mind, please ensure that no valuable items are brought to the swimming lessons.


  1. It is imperative that all swimmers are on poolside no more than 5 minutes before the commencement of their lesson.
  2. A parent/guardian should be in attendance throughout children’s lessons.
  3. Please aim to arrive 10 minutes before your/your child’s lesson to ensure you/they are ready for a prompt start.


In the event of a swimmer, parent, guardian, sibling or other associate refusing to obey an instruction from a member of staff, behaving in an unruly manner towards a member of staff or any other person, or causing damage to pool premises or any of the furniture fixtures or equipment in those premises, the swimmer shall not be permitted to continue with the lessons. In light of the above action Splash and Paddle Swim School shall then have the right to terminate the contract without further notice and without being required to offer any credit or refund to the swimmer and the swimmer shall not be accepted for any future course organised by the company.

Condition of pool premises

Whilst Splash and Paddle Swim School will make all reasonable efforts to ensure that the condition of the pool premises, including the changing rooms, washing facilities, the pool and poolside area are in suitable condition, they do not accept liability for any injury to a swimmer which may be caused by any defect and further advise that any claim arising from such a defect must be addressed to the proprietors of the pool premises.

Transmission of Infections

Any swimmer known to be or found to be suffering from any infectious ailment or condition will not be allowed to participate in the lesson and it is the responsibility of each swimmer or (in the case of a child swimmer) the parent or guardian of the swimmer to ensure that the swimmer is fit and well enough to participate. Splash and Paddle Swim School will not accept liability for any infection passed to a swimmer by another swimmer on the course or in the pool.

Rules and Regulations

  • Swimmers must shower before entering the pool.
  • No swimmer should enter the Pool Area without a member of Splash and Paddle Swim School staff being already present.
  • There must be no food or drink in any of the pool facilities. Swimmers, siblings, parents and guardians are expected to observe the School’s no smoking policy.
  • No outdoor shoes are to be worn on poolside – If you wish to speak to our swimming teacher then please remove shoes & socks before you go onto poolside. This clause is in accordance with the School’s own health & safety policy which allows for no exceptions.
  • There must be no recording, filming or photographic equipment including mobile phones with camera facilities used in the School. This is in accordance with the Swim School and child protection rules.
  • Splash and Paddle Swim School and the pool owners can not accept any responsibility for any incident that was the sole responsibility of the swimming teacher in charge of the class or lesson in which the incident occurred. Full liability, in such cases, is with the teacher delivering the lesson.
  • By agreeing to a course with the company you agree to the Terms and Conditions laid out above.

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